Most retailers spend their energy getting customers to the checkout. But what happens after the order is placed? For many shoppers, that “post-purchase” phase — the shipping, delivery, and returns ...
You know that feeling when a customer comes in for their weekly pet supplies, and your staff isn't sure which location actually has it in stock? It slows the checkout and can leave a bad impression. ...
Independent pet retailers win on service. It’s the personal touch, the advice, and the sense of community that keep customers coming back. But there’s one part of the customer journey where things ...
Many retailers think they’ve chosen a unified commerce solution — until the sync errors start. Inventory numbers don’t match across channels, reports don’t line up, and staff are stuck working around ...
Retailers today face constant pressure to do more with less — serve customers seamlessly across channels, manage inventory with accuracy, and grow profitably in a competitive market. Many believe ...
Ask any retailer what keeps their business alive, and the answer is almost always the same: loyal customers. The folks who swing by every week, grab what they need, and tell their friends why they ...
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Investing in new retail software isn’t just about having features. It’s about using them well. FieldStack gives you the tools, but the retailers who get the most value are the ones who stay curious, ...
SuperZoo is one of the largest annual gatherings for pet industry professionals — a place where brands, retailers, and thought leaders come together to explore what’s next. Over the years, we’ve had ...
Switching to a new retail software platform is a big move. Most retailers are either excited to get started with implementation or dreading what could be a major disruption to their business. But ...