Engage and incentivize your online and in-store shoppers with robust customer loyalty software

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FieldStack Fans

Part of the Lean Retail Platform
FieldStack Fans gathers information that enables deep and high-value customer relationships through its collection of loyalty features. Plus, you will put that information to use through rich CRM functionality.
  •    Loyalty Programs
  •        • Manage multiple  programs
           • Loyalty program creation
           • Simple capture
  •   Gift card management
  •    e-Gift cards
  •   Promotion management
  •   Special orders
  •   Email management
  •   Real-time 360° view of customers
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Loyalty Software

Customer loyalty is a crucial measure of lean retail success, and Fans is the retail loyalty solution that delivers. Our clients achieve near 100% opt-in to their loyalty program among e-commerce buyers. They have achieved unheard of in-store loyalty program utilization rates as high as 87%. You will see these high-levels of adoption translate to rich ongoing relationships that benefit your customers and your bottom line.

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WHY IS THIS THE RIGHT LOYALTY AND CRM SOLUTION?


UNDERSTANDING

Understanding customers is the only way to please them. Fans builds that understanding by efficiently gathering complete records on customer relationships: the what, when, how much and why of every transaction.

LOYALTY

Fans drives the gamification of customer purchases to encourage repeat business. This is about points, incentives, and brand culture that grow customer engagement and lifetime value.

ENGAGEMENT

Fans’ email management capabilities allow you to stay top-of-mind in the day-to-day of your customers. Deliver fresh content and promotions to inboxes to increase your traffic online and in-store.

Part of the FieldStack Lean Retail Platform™

Beyond integrated, FieldStack is the end-to-end lean retail management platform
that will help you transform into a customer-centric, data-driven operation.

UNIFIED.  INTELLIGENT.  AUTOMATED.

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