7 Customer Retention Strategy Tips that Build Loyalty
Getting a new customer through the door is hard. Keeping them is harder.
The Top 5 FieldStack Blogs Retailers Read Most in 2025
As retail technology and shopper expectations continued to evolve in 2025, certain topics stood out among independent and multi-location retailers alike — from how to evaluate your tech stack to emerging industry trends.
Posts about Retail Executives
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The Ultimate NRF 2026 Guide: Plan, Navigate, and Maximize Your Show Experience
NRF 2026 is one of the most important events of the year for retailers evaluating what’s next — from inventory and operations to customer experience and growth strategy. With thousands of exhibitors, ...
How Black Friday Has Evolved: What Today’s Shoppers Really Expect
Black Friday used to be more predictable: one day, one massive rush, and some incredible deals that shoppers would happily stand in the cold for. Today, the holiday shopping landscape looks nothing ...
How Customer Experience Is Every Retailer’s Competitive Edge
Shoppers can buy almost anything from anywhere they want, at any time. Competing on price or selection alone doesn’t hold up like it used to. What keeps customers loyal now isn’t what you sell — it’s ...
How Flexible Promotions and Coupons Drive Success for Modern Retailers
Coupons and promotions are powerful tools for bringing in new customers and keeping your regulars engaged. Today’s shoppers expect deals from the brands they love, and the retailers who deliver on ...
Why Staffing the Floor is Critical for a Successful Holiday Retail Customer Experience
The holiday season brings excitement, energy, and — for retailers — an incredible amount of pressure. Stores fill with shoppers who are short on time but full of expectations. And in that chaos, one ...
The 4 Biggest Mistakes Retailers Make When Choosing a Unified Commerce Platform
Many retailers think they’ve chosen a unified commerce solution — until the sync errors start. Inventory numbers don’t match across channels, reports don’t line up, and staff are stuck working around ...
How QBRs Help FieldStack Clients Focus on What Matters Most
At FieldStack, we stay closely involved with our clients long after go-live. One of the ways we do that is through regular Quarterly Business Reviews (QBRs) where we sit down together to look at ...
What Is FieldStack’s Shared Success Partnership – and Why Does It Matter?
At FieldStack, we don’t just sell software – we partner with retailers for long-term success. That’s more than a tagline. It's a core part of how we structure our client relationships and what we ...