7 Customer Retention Strategy Tips that Build Loyalty
Getting a new customer through the door is hard. Keeping them is harder.
Getting a new customer through the door is hard. Keeping them is harder.
NRF 2026 is one of the most important events of the year for retailers evaluating what’s next — from inventory and operations to customer experience and growth strategy. With thousands of exhibitors, ...
Running an independent pet store can be incredibly rewarding. And it can also be exhausting. Between staffing, ordering, customer questions, and the constant pressure to “do more,” long-term strategy ...
Retailers rarely realize how much time they lose to manual work — until they finally step away from it. Tasks like cycle counting, flipping through old scan books, cleaning up bad inventory data, or ...
Black Friday used to be more predictable: one day, one massive rush, and some incredible deals that shoppers would happily stand in the cold for. Today, the holiday shopping landscape looks nothing ...
The holidays hit fast. Foot traffic spikes, online orders multiply, and suddenly every operational crack becomes painfully visible. But while you’re fighting through the rush, this season is also ...
Shoppers can buy almost anything from anywhere they want, at any time. Competing on price or selection alone doesn’t hold up like it used to. What keeps customers loyal now isn’t what you sell — it’s ...
Coupons and promotions are powerful tools for bringing in new customers and keeping your regulars engaged. Today’s shoppers expect deals from the brands they love, and the retailers who deliver on ...
The holiday season brings excitement, energy, and — for retailers — an incredible amount of pressure. Stores fill with shoppers who are short on time but full of expectations. And in that chaos, one ...