The word is out: brick and mortar stores are the “new” secret weapon of successful retail. Yes, independent and regional retail chains with physical locations are positioned to win in 2022 and beyond.
In recent years, retailers have introduced new capabilities at a record pace. To stay ahead of intense competition and ever-changing customer expectations, many are leveraging lean retail principles ...
While physical retail has been disrupted by COVID, the pandemic also ignited an inspiring fire of innovation. In my last post, I explained why brick and mortar would survive and thrive in 2021. I’ll ...
People have been predicting the death of brick-and-mortar retail for years. Yet here we are. Stores are still open, customers still show up, and retailers who know what they’re doing are still making ...
You’ve been hearing the term everywhere, and you’re wondering: “What is omnichannel retail?” Beyond that, you may be nervous that it is out of reach for your retail chain.
So you want to ramp up your retail operations, and you’re wondering: “What’s the best retail point of sale system?” In this post I’ll help you answer that question.
We’ve looked across the web to find the make-or-break trends to watch for the 2020 holiday shopping season. Here’s our key takeaway: This is the year where omnichannel capabilities become ...
This third post in our Reopening Retail series focuses on curbside contactless pickup as well as Buy Online/Pickup In Store (BOPIS) purchases. We will discuss:
In this series we explore ways to serve your customers better and keep your retail business resilient in the mid- and post-pandemic world. Visit the CDC’s coronavirus website for official guidance ...