7 Customer Retention Strategy Tips that Build Loyalty
Getting a new customer through the door is hard. Keeping them is harder.
The Top 5 FieldStack Blogs Retailers Read Most in 2025
As retail technology and shopper expectations continued to evolve in 2025, certain topics stood out among independent and multi-location retailers alike — from how to evaluate your tech stack to emerging industry trends.
Posts about Business Owners
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Cash Rounding Without Pennies: How Should Retailers Handle It?
As pennies disappear from circulation, retailers are left with a practical question:What actually happens at the register when a customer pays with cash? The end of penny production has created ...
How Black Friday Has Evolved: What Today’s Shoppers Really Expect
Black Friday used to be more predictable: one day, one massive rush, and some incredible deals that shoppers would happily stand in the cold for. Today, the holiday shopping landscape looks nothing ...
How Customer Experience Is Every Retailer’s Competitive Edge
Shoppers can buy almost anything from anywhere they want, at any time. Competing on price or selection alone doesn’t hold up like it used to. What keeps customers loyal now isn’t what you sell — it’s ...
How Regional Retailers Can Win with a Strong Post-Purchase Experience
Most retailers spend their energy getting customers to the checkout. But what happens after the order is placed? For many shoppers, that “post-purchase” phase — the shipping, delivery, and returns ...
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5 Tips to Get the Most Out of FieldStack: Advice from Our Client Success Team
Investing in new retail software isn’t just about having features. It’s about using them well. FieldStack gives you the tools, but the retailers who get the most value are the ones who stay curious, ...
Smooth Sailing: How to Make Your FieldStack Onboarding a Success
Switching to a new retail software platform is a big move. Most retailers are either excited to get started with implementation or dreading what could be a major disruption to their business. But ...
7 Common POS Pitfalls Pet Stores Face — And How to Avoid Them
When you're running a pet store, your point-of-sale system can't just be "good enough." You're juggling way more than just transactions. You've got shelves to stock, loyal customers to keep happy, ...
How QBRs Help FieldStack Clients Focus on What Matters Most
At FieldStack, we stay closely involved with our clients long after go-live. One of the ways we do that is through regular Quarterly Business Reviews (QBRs) where we sit down together to look at ...