Checkout friction doesn't always look like a long line at the register. Sometimes it's an employee printing a receipt because they need to put a transaction on hold. Or leaving the POS to check ...
Pet retail is a big industry, but the numbers behind it tell a more interesting story than the size of the market alone.
Back-to-school shopping is one of the biggest retail moments of the year, and this year's numbers tell an interesting story. Families are expected to spend more than ever, but that doesn't mean ...
Shrink is inevitable. The frustrating part is that it isn't always obvious where it comes from.
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A pet store's merchandising strategy does more than make shelves look clean and organized. It influences what customers notice, how easily they find what they need, and which products they ultimately ...
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Not much is more frustrating than running out of a product customers expect you to have.
Running a pet store already comes with enough to manage. Between inventory, employees, customers, and everything else that happens day to day, marketing can easily fall to the bottom of the list.
Two hundred fifty years ago, there were no barcode scanners, loyalty apps, or online orders waiting to be picked up curbside. There weren't even cash registers.
Ask a group of pet retailers about inventory management, and you'll hear a lot of the same frustrations. Products that don't move. Products that move too quickly. Suppliers that don't deliver on ...