As a specialty retailer, your customers place high value on the right assortment of products, the personalized service they deserve, and the many conveniences they’ve become accustomed to. FieldStack will help you deepen your connection with customers as they move effortlessly between your brick-and-mortar and online stores.
With a real-time 360-degree view of your customers and visibility across your supply chain, you will have all the insight needed to enhance your customers’ experience and improve operations. Your customers will enjoy a personalized level of service and the flexibility to shop the channels they choose, while selecting the pick-up or delivery option that is most convenient for them.
With the FieldStack platform and our full-service partnership, you will enjoy the freedom to focus on your customers and your business. No more add-ons. No more integrations. And, our cloud-based Lean Retail Platform gets better every day with input from our clients, so you'll always be a step ahead of your competition.
Specialty retail is all about close and trusting relationships with your customers. FieldStack provides your employees with the time, tools, and information to deepen their customer connections. Our clients achieve near 100% opt-in to their loyalty program among e-commerce buyers and unheard of in-store loyalty program utilization rates as high as 87%. These levels of adoption translate to rich ongoing relationships that benefit your customers and your bottom line.
FieldStack Supply automates inventory management using a virtually unlimited set of filters based on each client’s needs. The many data sets that inform this process include whole chain, regional and sub-regional inventory, supplier inventory, intro periods for new products, promotional products, and much more. While you reduce cost, your customers will find the products they want, when they want them, with the flexibility they deserve.
You will experience the many ways that Lean Retail drives revenue growth, lowers costs, and boosts your bottom-line. Our clients have experienced dramatic 15-30% reductions in inventory, freeing capital for new store openings. They have reduced labor hours for inventory management and ordering by as much as 90%. You will enjoy compounding operational improvements in these areas and others, all while delighting your customers.