No matter how hard they try, tech challenges keep many retailers from beating the giants on convenience, product selection, and personalized service.
Manual tasks and inefficient inventory management, pricing, and distribution create challenges like overstocks, out-of-stocks, and expired stock.
Retailers are always trying to do more with less. Employees often waste time with manual activities and battling technology instead of providing exceptional service.
For decades, the online giants, mega-corporations, and specialty category leaders have been stealing market share from local retailers.
They leverage deep pockets retail chains can't match to develop sophisticated tech for ever-better customer experiences and more efficient operations.
Learn How to Leverage Brick-and-Mortar’s Natural Advantages to Compete with Online Giants (without Sacrificing Margin).
You’ve probably added multiple integrations and seen your staff struggle to efficiently run customer and back-end operations. These solutions are never as seamless as they promise.
Your data is spread across multiple systems, your tools don't work together, and you're forced to use band-aid fixes to prevent your tech stack from falling apart.
Many POS solutions fail to deliver the promised functionality. You waste hours battling workarounds, and the system still fails to reliably do what you need.
Most ERPs create complexity and fall short of expectations. By bolting together acquired components, they built a franken-system that requires specialized staff to keep it running.
Brick-and-mortar retailers can leverage their community presence in ways that faceless corporations can't match.
Unfortunately, most are too bogged down with frustrating technology to focus on creating amazing customer experiences.
The result? Memorable customer experiences that the online giants can't match, supported by streamlined operations and a lean back-end system that can smoothly scale to 100’s of stores.
Lean Retail Chains are stealing market share from the online giants and increasing margins by leveraging their inherent advantages.