Grooming and Booking Software Connected to Your Pet Store POS
Washboard adds appointment booking and scheduling for grooming, boarding, training, and daycare to PetStack Plus and FieldStack.
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For Pet Stores That Do More Than Sell Product
- You run a pet store and are adding grooming, boarding, training, or daycare
- You already offer services and book them in a separate tool
- You are keying appointments and retail sales into two systems that do not talk
- You run more than one location and want services managed the same way at each
One System for the Appointment and the Checkout
One Record per Customer
The customer who books a groom is the same customer who buys food at the register, so service history and purchase history sit together.
One Seamless Integration
Grooming, boarding, training, and daycare appointments are connected to your retail platform rather than a standalone booking tool.
One Shared Inventory
Products sold across channels and the products sold by your service providers draw from the same real-time inventory as the rest of the store.
Which Platform Includes Washboard?
Washboard is an add-on available with PetStack Plus and FieldStack, giving you the tools to manage service bookings when you’re ready to add them.
Tools for Your Customers and Your Staff
Customer Portal
Customers book grooming appointments online anytime, sign waivers digitally, upload photos of their pets, and receive automatic appointment notifcations.
Staff Portal
Staff with permissions can see appointments and the stage they're in, manage the waitlist and vaccination records, and pull commission and utilization reports.
Grooming, Boarding, Training, and Daycare
Four service types, one booking and scheduling system.
Grooming
Book grooming appointments against the staff and time you actually have, and ring the service up at the same register as the retail sale.
Boarding
Schedule all-day stays and keep them tied to the customer and pet record the rest of your store already uses.
Training
Put classes and one-on-one sessions on the same schedule as the rest of your services instead of tracking them on the side.
Daycare
Handle day-to-day bookings and repeat visitors without a second login, a second calendar, or a second customer list.
Offer another pet service? Washboard is flexible. Add your own custom services and packages.
See It Against Your Own Service Mix
Every store runs services a little differently. On a Discovery Call we will walk through how you handle appointments today and show you exactly how Washboard would help.
Scheduling Built for How Your Shop Runs
Every appointment moves through real, trackable stages, and the pieces around it — payouts, cancellations, paperwork — work the way a groomer actually needs them to.
Online Booking That Knows the Rules
Customers book their groom online, anytime. Every open slot is already checked against real constraints like species, weight, and age before it's shown, so no one books into a wall and staff don't get a walk-in that should never have been possible.
Digital Paperwork and Records
Photos attach to a pet's profile or a specific visit, with customers able upload their own. Waivers are signed and stored digitally, and vaccination records (rabies, DAPP, FVRCP) are tracked with expiration dates, right on the pet's profile.
Always Know Where a Pet Is
Confirmed, checked in, in service, ready for checkout, paid — every appointment moves through real stages, so your front desk knows what's happening without guessing from the calendar.
Pay Your Groomers Accurately, Automatically
Commission is calculated automatically from configurable, tiered pay plans. Pull a groomer's daily sales, completed services, and utilization in one report — no spreadsheet required.
Never Let a Cancellation Go to Waste
When a slot opens up, the waitlist automatically offers it to the next customer in line and texts them the moment it happens.
Send Automatic Appointment Updates
Confirmations, reminders, updates, and reschedule notices go out automatically by text and email, so customers are always in the loop.
Frequently Asked Questions
Washboard is the booking and scheduling system that connects to PetStack Plus and FieldStack, so appointments, inventory, and customer records are all connected.
Washboard handles booking and scheduling for grooming, boarding, training, and daycare as an optional addition to PetStack Plus or FieldStack, connected to the same inventory, customer, and sales data as your retail point-of-sale. You are not reconciling an appointment book against a POS at the end of the day.
Washboard is an add-on available with PetStack Plus and FieldStack. PetStack Lite is the point-of-sale foundation without it. If you are not sure which one is right for your pet business, a Discovery Call is the fastest way to find out.
Yes. Washboard supports multiple locations, with store-specific hours, the ability for staff to work across stores, and bookings tied to each location.
Washboard connects to PetStack Plus and FieldStack, so appointments, inventory, and customer records are all part of the same ecosystem.
Stay Ahead in Pet Retail
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Everything Pet Retailers Need. One Platform.
Book a free Discovery Call and we'll show you exactly how Washboard fits your business.